GENERAL INFORMATION

SHIPMENT

STANDARD SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 2-3 BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 3-5 DAYS TO SHIP. PRE-ORDERED ITEMS TAKE LONGER TO SHIP OUT.

CHANGING SHIPPING ADDRESS
SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.

AM I ABLE TO CANCEL MY ORDER?

ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY A SHIPMENT.

HOW CAN I TRACK MY ORDER?
ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION.

WHAT IS THE RETURN POLICY?
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR CHILDOFGODBRAND.COM PURCHASE, FOR ANY REASON, WE WILL OFFER YOU A RETURN AND REFUND WITHIN 30 DAYS OF PURCHASE. *SOME RESTRICTIONS APPLY.

TO REQUEST A RETURN
TO BEGIN THE RETURN PROCESS, PLEASE CONTACT THE CUSTOMER SERVICE TEAM AT CHILDOFGODBRAND@GMAIL.COM TO REQUEST A RETURN LABEL. YOU WILL RECEIVE A PRE-PAID RETURN SHIPPING LABEL VIA EMAIL. YOU MAY DROP YOUR PACKAGE AT ANY USPS LOCATION.

WHAT IS THE REFUND POLICY?
ONCE YOUR RETURN HAS BEEN PROCESSED, YOU WILL RECEIVE A CONFIRMATION OF YOUR REFUND.